Phone Booking Terms & Conditions
These are our standard conditions and apply to bookings made over the phone or by email. For all other conditions, including on line bookings, please refer to your confirmation email. The payment of your deposit confirms that you have read & understood all of the booking conditions set out below.
Accommodation
Accommodation arrangements are based on using existing bedding. This may mean sharing a double be. Persons under 18 years you must be accompanied by an adult.
Deposit
A deposit of 50% of your total booking amount must be paid to confirm your booking. The credit card details are passed on to the property manager for processing. Byron Style Accommodation does not process payments or hold funds for or on behalf of any accommodation provider. The person effecting a booking shall be deemed to have accepted, and by making the booking represents to Byron Style Accommodation that he/she is authorized to accept, the booking conditions on behalf of all persons named in the booking.
Final Payment
Final payment for your accommodation is due 30 days prior to arrival at most properties. There are a few exceptions. All prices quoted include GST. If the number of people booked to share the property changes, we must be notified immediately of the revised number of people booked so a new rate can be confirmed and the property notified. Confirmations and invoices are subject to re-issue if incorrect through error or omission and the guest accepts the liability to then pay the correct cost or to decline to retain the reservation.
Cancellations
- Where a cancellation is made within 30 days prior to check-in - deposit is non refundable.
- An administration fee of $200 will be charged for all cancellations.
- Additionally the balance of deposit will be refunded only if notice of cancellation is received at least 30 days prior to the intended date of arrival.
- Bookings that fall into the Easter period of the NSW Christmas school holiday period where 60 days notice of cancellation is required. A cancellation fee of $300 is applicable for cancellations over peak periods.
- No refund will be made for any early departure.
Pricing Policy
All prices are correct at time of publishing and are subject to change. Whilst every effort is made by us to provide current and correct quotes for your stay, Byron Style will not be held responsible for human error in quoting tariffs and reserves the right to correct or adjust prices incorrectly quoted.
Accommodation
Every effort is made by us to ensure that your accommodation is of the type you have requested with the amenities you have asked for and in the desired location. Occasionally, circumstances beyond our control or without our knowledge may occur. It is impossible for us to know of every construction site in Byron Bay or the noise levels from that particular site on any given day. Byron Style Accommodation will not be responsible for any construction noise or disturbance that may occur on or near your accommodation. Construction sites we are aware of we will tell you about before you proceed with a booking.
Bonds & Security Deposits
A bond or a Credit Card authorisation is held by the property manager as security against any damage or undue wear and tear. All Damages, breakages or losses to the property, furniture or furnishings will be paid for by the tenant and must be reported to the Manager of you accommodation immediately. The loss of keys will attract a replacement and call out cost.
Security Arrangements
If Security is called out to the property because of a complaint, you may have to pay a call out fee and you may be evicted for breeching any of these Terms & Conditions.
Excessive Noise & Functions
Excessive noise and functions are not permitted as they can cause disruption to neighbors. A security company may be called to investigate complaints of excessive noise or anti-social behavior incurring a charge for call out. After one warning guests may be evicted.